One click and the correspondence with the customer is irrevocably deleted. Agreements, negotiations and important details are gone in a few seconds. This example is not fiction, it is something that happens every day in companies.
Threats from within, are increasingly becoming the focus of attention in the field of IT security. How do you regain control of the data? Thinking of restoring the backup? Are all e-mails really available, or were e-mails deleted between the backup times? You can't be sure.
The deletion of the data as an act of revenge
Employment relationships often do not end well. In order to cause as much damage as possible to the former employer and the boss and to take revenge for all the meanness, a popular tool is the deletion of files, and especially e-mails, which significantly contributed to certain projects and negotiations. If this information is no longer available, the employee still thinks he can cause as much damage as possible. How well-prepared are you as a company or your IT service provider for this scenario?
The e-mail archive as insurance
Email archiving is your greatest and most effective insurance. All e-mails are stored tamper-proof and without gaps in the e-mail archive, and can be restored in a matter of seconds if necessary. The damage caused? Fortunately none. The costs for a cloud-based e-mail archive are low compared to the damage caused by deleting e-mails from a former employee. In addition to the financial aspect, the internal exchange of information is also ensured, so that employees can seamlessly take over the tasks and communication of the former employee.
No email archive? What you can do now
If you do not yet have an archiving solution, it is advisable to take the first steps towards planning and implementation now. The following points will help you to implement email archiving.
- How are private e-mails currently handled? Are these allowed on the company account? If so, you should prohibit private use by company agreement. Otherwise, the hurdle to implementing email archiving for privacy reasons is very high.
- Email archive local or cloud-based? In the case of an on-premises solution, do you have sufficient storage, performance and redundancy? Compare the cost to a cloud-based solution such as B. MailVault.
- What storage volume can be expected? How well can the email archive solution compress the data? Also compare extensive solution because storage is the biggest cost factor.
- Do we have the internal know-how to operate our own solution? Here, too, it is worth comparing it to a cloud-based e-mail archive in order to outsource the know-how to the provider.
- Which functions do different providers offer, and which ones are particularly important to you?